April 29, 2004

This is where you can read the newsletters on the forum. Any replies are fair game to be put in the real thing.
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kiri
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April 29, 2004

Post by kiri »

IDEAS (feel free to reply):


Idyllic: There should be a color controlling option for other people's damage, namely group members.

Exo: when you look in a pack, if you dont have the combine thing on, you should see numbers beside the items, like in
shops

Firebreeder: its not fair that prayer cost 35 mana when bamf only cost 5, prayer cant even be cast on other char's,
why not lower the mana cost to 5 anyways since praying doesnt really require THAT much energy

Disaster: a reply2 and reply3 etc command, to reply to the 2nd or 3rd person in tellh (so we can still reply to
someone even if someone else sends us a tell)

Criterion: temples detect demons and push the demons out of the temple... or maybe it cuases pain to a demon to stay
in a temple or blessed room... :-)


Fireheart: the dive belt sold at lexies should be scuba. pretty please? *mutter* ;)
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Responses by Baltar:

> Shadowhawk: be able to unlearn skills and spells.

I have a feeling this would be practically unworkable, particularly with
respect to out-of-guild skills. What happens to the XP penalty? Is it
retroactively eliminated? That would be a nice way to gain levels...

On the other hand, if it would be easy to code, and wouldn't upset our
precarious game balance, then I'm all for it.

> Criterion: the act of healing another player has a chance of affecting =
> the aligment of the spell caster positively

Naah. For one thing, it's already plenty easy to raise alignment by
killing evil mobs. Besides, don't evil people want to be healed too?

> Idyllic: Alignment should go up and down when you attack a mob, not when =
> you kill it, because trying to kill=20
> something good would be just as evil as killing it.

See above. Already easy enough to alter alignment.

Baltar

---------------------------------------

Kiri's WWW of URLs:

Fun gadget site

http://www.engadget.com/

Some of the coolest carvings ever

http://www.infofreako.com/jad/pencil/0list-e.html

A lego car

http://www.gizmodo.com/archives/lego_volvo_015072.php

Dragging obscure words into the light of day

http://www.kokogiak.com/logolepsy/

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Technical Support Request Form
Due to a change in the company's operating procedures, all technical support requests will need to be initiated by first filling in the form below. When completed, place into the Information Management inbox (also known as the wastebasket).

COMPUTER PROBLEM SELF-REPORT FORM

1. Describe your problem: __________________________________________

2. Now, describe your problem accurately: __________________________

3. Speculate wildly about the cause of the problem: ________________

4. Problem Severity:
A. Minor ___ B. Minor ___ C. Minor ___ D. Trivial ___

5. Nature of the problem:
A. Locked Up ___ B. Frozen ___ C. Hung ___ D. Shot ___

6. Is your computer plugged in? Yes ___ No ___

7. Is it turned on? Yes ___ No ___

8. Have you tried to fix it yourself? Yes ___ No ___

9. Have you made it worse? Yes ___

10. Have you read the manual? Yes ___ No ___

11. Are you sure you've read the manual? Yes ___ No ___

12. Are you absolutely certain you've read the manual? No ___

13. Do you think you understood it? Yes ___ No ___

14. If 'Yes', then why can't you fix the problem yourself? __________

15. How tall are you? Are you above this line? ____________________

16. What were you doing with your computer at the time the problem occurred? ___________________________________________________

17. If 'nothing', explain why you were logged in: ___________________

18. Are you sure you aren't imagining the problem? Yes ___ No ___

19. How does this problem make you feel? ___________________________

20. Tell me about your childhood: ___________________________________

21. Do you have any independent witnesses of the problem?
Yes ___ No ___

22. Can't you do something else, instead of bothering me? Yes ___
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Comatose
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Post by Comatose »

I am going to use that form for work. :D
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Bluestar
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Post by Bluestar »

I think everybody who works in customer service should have a form similar to that and be allowed to actually use it, of course, my job has made me a bitter woman so *shrug*

Last night I had an old woman on the phone for 45 minutes yelling at me about expiration dates on one of our products, she was upset she didn't get a full 2 year exp. date on it, and when I told her we can't guarantee it's going to be EXACTLY two years she flipped out and told me I was going to cause her to have a stroke right there on the phone. My response?

"Oh don't have a stroke ma'am, that wouldn't be very good!" (This was after being on the phone with her and having her call me "little girl" and having her tell me I didn't know anything for half an hour. I wanted to kill her)
~Do not go where the path may lead, go instead where there is no path and leave a trail.~

-Ralph Waldo Emerson-
Solomnius
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Posts: 59
Joined: Thu May 01, 2003 1:53 am
Location: Brisbane Australia
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Post by Solomnius »

hehe - I used that form on my sister - she is always havin trouble with her PC
she filled it out, then says 'now what'?
i couln't help but laugh
Respect!
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